Client Point Recommended Settings
Browser and Operating Systems
To ensure a satisfactory experience, Client Point has been verified for compatibility for use with the following browsers and operating systems. This information is also contained within Client Point Help.
| Compatible Browser | Compatible Operating Systems |
|---|---|
| Internet Explorer 8.0* | Vista, Windows XP, Windows 7 |
| Internet Explorer 9.0 | Vista, Windows 7 |
| Firefox v3.6, v4.0 | Vista, Windows XP, Windows 7 |
| Google Chrome 14.0 | Vista, Windows XP, Windows 7 |
| Safari v4.0, v5.0 | Mac OS X v10.6 “Snow Leopard” |
| Safari v4.0, v5.0 | Mac OS X v10.7 “Lion” |
*WMS recommends your end-clients who use IE8 as their Client Point browser take advantage of Google Chrome Frame™ plug-in. Chrome Frame plug-in improves the performance of IE8 by using the Google Chrome open Web technologies and JavaScript engine to process information in an efficient and effective manner, resulting in faster page loading and response time. Downloading Chrome Frame plug-in is free and easy, requiring a few mouse clicks and a few minutes of the end-client’s time. A link, added on the Client Point Log In page, provides single-click access to download Chrome Frame plug-in (http://www.google.com/chromeframe) for use in Client Point. Since applications must allow the Chrome Frame plug-in within the architecture of the product, downloading the plug-in is not expected to impact other applications on the PC.
PC and Browser Settings
To run the product effectively, adherence to the following minimum workstation characteristics is recommended. Performance issues may arise if workstations fall below these minimum recommendations:
| Component | Standard |
|---|---|
| CPU | 1.5 GHz minimum, Duo Core 2.0 GHz or higher recommended |
| RAM | RAM 1G required minimum, 2G recommended |
| Video Adaptor | 1024 x 768 or greater resolution |
| Web Browser | Compatible browser |
| Additional Software Recommended | Microsoft® Excel® 2003 or 2007 Adobe® Acrobat® Reader 8.0 or newer |
Screen Resolution
To maximize the amount of data displayed on the pages, it is recommended that your screen resolution be set to 1024 x 768 pixels or higher.
Windows Settings
Use the following procedure to adjust the Folder Options in Windows Explorer:
- Select Tools.
- Select Folder Options.
- Select the File Types tab.
- Select the XLS (Microsoft Excel Worksheet) file type.
- Click the Advanced button.
- Verify that the Browse in Same Window option is OFF (not checked).
Browser Settings
- Browser cache option set to Every Time.
- Cookie options set to On.
- Enable automatic prompting for downloaded files.
- Text size set to smaller.
- Enable active scripting.
- Allow META REFRESH.